Privacy Policy

Last Updated: January 22, 2026

At WEB3TASK ("we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website web3task.com, use our mobile applications (including VoiceToNotes, Traverse VPN, TalesFM, and Qyuro.Sity), or engage our digital agency services.

By accessing our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information in three ways: (1) Information you give us, (2) Information automatically collected, and (3) App-specific data.

A. Personal Information You Provide

When you request a quote, sign up for a newsletter, or register for an account, we may collect:

  • Identity Data: Name, job title, company name.
  • Contact Data: Email address, phone number, mailing address.
  • Billing Data: Payment instrument details (processed securely by third-party payment gateways; we do not store full credit card numbers).

B. Automatically Collected Data

When you visit our website, we may collect:

  • IP address, browser type, operating system, and referring URLs.
  • Device information (mobile ID, model) for app optimization.
  • Usage data (pages visited, time spent).

C. Product-Specific Data Handling

  • Traverse VPN: We operate a strict No-Logs Policy. We do not track, store, or share your browsing activity, DNS queries, or traffic destination. We only collect minimal connection metadata (e.g., successful connection status) strictly for troubleshooting and service optimization.
  • VoiceToNotes & Qyuro (AI Tools): Audio recordings and text inputs are processed to generate transcripts or AI responses. Unless explicitly stated or opted-in by you, we do not use your private inputs to train our public AI models. Data is processed via secure, encrypted channels.
  • TalesFM: We may collect listening preferences to recommend content, but this data is anonymized where possible.

2. How We Use Your Information

We use your data for legitimate business purposes, including:

  • Service Delivery: To provide the automation, development, or marketing services outlined in our contracts.
  • Product Functionality: To authenticate users and deliver app features (e.g., converting voice to text).
  • Communication: To send invoices, project updates, or respond to support inquiries.
  • Security: To detect and prevent fraud, abuse, or security incidents.
  • Improvement: To analyze user behavior and improve our website and app performance.

3. Sharing of Information

We do not sell your personal data.

We only share information in the following circumstances:

  • Service Providers: With trusted third-party vendors (e.g., AWS, Google Cloud, Stripe, OpenAI) who assist in hosting, payment processing, or AI computation. These vendors are bound by confidentiality agreements.
  • Legal Compliance: If required by law, court order, or government regulation.
  • Business Transfers: In connection with a merger, sale of assets, or acquisition of our company.

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption: Data is encrypted in transit (SSL/TLS) and at rest where applicable.
  • Access Control: Strict role-based access to personal data for our employees.
  • Certifications: We align our processes with ISO 27001:2022 standards for information security management.

However, no electronic transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. International Data Transfers

WEB3TASK is based in India. If you are accessing our services from the EU, USA, or other regions, please note that your data may be transferred to and processed in India or other countries where our servers are located. By using our services, you consent to this transfer.

6. Your Data Rights (GDPR & DPDP Compliance)

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("Right to be Forgotten"), subject to legal retention requirements.
  • Right to Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at legal@web3task.com.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience.

  • Essential Cookies: Required for the website to function.
  • Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).

You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website or apps may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will indicate the latest revision. Continued use of our services after updates constitutes acceptance of the changes.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

WEB3TASK
Email: support@web3task.com
Address: Noida, Uttar Pradesh, India